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Corona virus
- Click here for the FAQ in Hungarian
- What are the enhanced measures that the Dutch government has communicated in the evening of March 23rd?
- Where can I find more information about the corona virus?
- Is my Charlie works office open?
- The government advises to work from home as much as possible. For me as a temporary agency worker this is impossible. What are my rights?
- The employer closes the company, so I am unable to work. Will I still receive salary?
Downloads
- ★ Malfunction, complaint or defect housing
- Telephone numbers Charlie works offices
- Notice form housing Charlie works housing NL, PL, EN
- How can I download the ABU cao app on my mobile phone?
- ABU cao (collective agreement for temporary agency workers)
- Data changes form - changes in private data such as address, email address, phone number, status, bank account, etc.
General
- I am having a problem with my digital onboarding program
- The Charlie works onboarding program
- Current training offers
- Which rules of conduct apply at Charlie works?
- Who is my Jobcoach?
- Privacy - what happens with my personal data?
Salary
- ★ Salary of a temporary agency worker in the Netherlands - SNCU
- How much are the deposit costs for loan items and when will I get the deposit back?
- What employment conditions come in application for (ET) exchange?
- What is the wage taks (loonheffingskorting) rebate?
- What is being deducted of your salary ?
- Can I receive my pension later in the country of origin?
Planning (work and transport)
- What should I do if, with an employment contract, I am without work (planning) and are not scheduled for work (vacancy)?
- I have a damage (accident) with the Charlie works company car, what should I do?
- I don't like my work and I want to change work
- I am looking for work. I want to apply for a job
- What time I should start working tomorrow?
- I have a contract (employment contract) with Charlie works but I am at home without work, to whom should I report this?
Plan4Flex
Contract (employment contract)
Housing
- ★ Living in the Netherlands as a temporary agency worker - SNCU
- Can I reserve my sleeping place, bed, accommodation at Charlie works housing during my vacation?
- How is the ET arrangement being calculated?
- How is the ET arrangement used within Charlie works?
- Where can I return the key of my room - house ?
- How and where do I return my (Charlie works - company) car / bicycle?
Transport
Absence
- ★ Sickness of a temporary agency worker in the Netherlands - SNCU
- What should I do if I want to go to a doctor or dentist?
- What are waiting days (wachtdage(en)) when I am sick?
- How is the payment for labour disability (sickness) calculated?
- I am sick for work (sickness notification),what do I have to do ?